So the information technology age has people relying on technology more than ever. I understand this, but for some reason people think that technology moves at the speed of light.

I’d like to introduce Buffoon Brian. Brian is usually a pretty reasonable guy that is on top of stuff around the office. Below you will read about the conversation between Brian and Tech Support.

Buffoon Brian – Hey if I bring my laptop in tomorrow can you update my critical software program for a meeting I have at 9am

Tech Support – Brian, if you have a meeting tomorrow at 9am don’t you think you should have brought it in today so I could have tested it. I cannot promise it will be all updated by 9am. We do start work at 8.

Buffoon Brian – Oh come on, you have a whole hour to update stuff. I mean how long are you going to need.

Tech Support – Like I said no promises but I will see what I can do.

Next Morning Buffoon Brian comes in smiling, while walking by saying hey brought the laptop with me.

Tech Support – I’ll see what I can do

45 minutes later

Tech Support – Brian I’m really sorry it doesn’t look like your software will be installed in time.

Buffoon Brian – Are you serious! I have a huge meeting. How can you do this

Tech Support – I’m really sorry I can’t make the program install any faster, Maybe you should have planned better and brought the laptop in earlier

(Buffoon Brian walks away steaming mad)

To all End Users, If you have something important, Something you need to have done at a certain time, don’t wait till the last minute. The last thing I want to hear is your sad sob story about how your piss poor planning should now affect my life. Like I should drop everything I’m working on, and run to help you like your the Queen of Friggin Sheeba. Ready for the reality check, I have to seem like I care, it’s my job as a tech support person. I have to put my best effort forward, but please don’t think for a second that I will be laying in bed tonight thinking about my failure to get your stupid laptop ready for your ever so important meeting. That you didn’t have enough foresite to bring in early to test. The moral of the story is simple, Yes computers are fast, yes the networks are running at blazing speeds, but guess what Things still take time.

Remember before you ask someone something, STOP and ask yourself
DID I HAVE A SIP TODAY